The industry needs 250,000 more people by 2026 to address identified skills shortage. We are fully committed to recruit the future workforce. We have invested over £1.0m in resources, technology and expanded our HR and training team, to implement ‘People First’ our clear strategy to support and retain our team, by developing an inclusive culture. Supporting an 8% increase in employee-satisfaction over 3-years and a 6% reduction in staff attrition. We have increased our training budget by 25%, implemented ‘Career Pathways’ and upgraded our PDR and CPD commitments.
Our U&U (Unique-and-United) equality, diversity, and inclusion strategy, provides clear targets and action plans, including the measurement of 30-KPIs. This has supported significant improvements within our business, including the recruitment of women and minority groups. We follow Investors-in-Diversity and ‘FREDIE’ best practice and benchmark our performances against best in class companies.
We have set up and funded a number of diverse interest groups within the business, including our Women’s Network and LGBTQ+. Planning training and events arranged around identified topics. Our diverse culture has supported the delivery of our ‘Customer-Assurance-Model’, including delivering a 91% satisfaction rate.
Community engagement through Open-Doors and Considerate-Constructors events and our Britcon Foundation, is raising the profile of the industry and helping to attract talent from diverse and disadvantaged backgrounds.
We prioritise health, safety and wellbeing, our approach recognised by a British Safety Council ‘Best in Country’ award, which included our Britspot and Inclusive PPE-fit campaigns.
Three Winning Facts:
- Our People First strategy provides a clear roadmap and vision to develop our people; and has delivered significant improvements within our business. Our investment in people, technology and partnerships has supported a reduced attrition rate and provided the opportunity to nurture talent and develop our existing teams. Through innovative training programmes, clear career pathways and collaboration to meet industry challenges and address Construction Playbook key themes.
- Embedding best people and diversity practice has delivered significant impacts beyond our business, including our supply chain and clients. With stretch KPIs to become positioned in the top quartile within the UK.
- All our projects and frameworks have bespoke community investment plans and we are fully committed to encourage our teams and suppliers to deliver sustainable community benefits and support our clients to meet their PPN 06/21 requirements. We continue to deliver high impact local community benefits and promote a positive industry image, to make construction an aspirational career choice. Our Britcon Foundation has successfully supported over 12 local charities and community groups it provides significant health and wellbeing benefits and we became a certified carbon neutral business in 2023.
