At Tilbury Douglas, our people are our most important asset, and their health, safety and wellbeing is vital to our business. We are committed to achieving class-leading standards and performance in Health, Safety and Wellbeing by placing it at the heart of what we do. This approach is reinforced from the highest level through the appointment of a main Tilbury Douglas board director as our “Director Champion for Health, Safety and Wellbeing”.
For our HSE culture to be strong, we need everyone to act as a safety leader, at all levels within the business. Our I-Care initiative embeds this responsibility at every level by focussing on 7 habits of good safety management and reinforcing the message that everyone has a responsibility to keep each other safe. The programme is delivered through regular Toolbox Talks and mandatory e-learning/ refresher training, to ensure all our staff know what is expected of them.
In 2021, we elected to make the Significant Incident Rate (SIR) rate a reportable KPI, despite not being industry standard. After investigating our AIRs in 2020, we felt that tracking the SIR would be a proactive step in recognising when minor accidents can escalate. This proactive initiative has had the desired effect and achieved an outstanding 77% reduction on the previous year’s figures.
We have implemented new working practices that support work-life balance and equality of opportunity such as flexible working and have also established new learning activities to help our staff recognise stress. We launched our Thrive App to give our workforce access to self-help support 24/7, and an Employee Assistance Programme that provides direct access to a range of advisory support services, 24/7.
Three Winning Facts:
- We were awarded the RoSPA Order of Distinction in 2022 for outstanding safety performance for 22years.
- We are committed to supporting good mental health and 1 in 4 of our staff is trained as a Mental Health First Aider.
- We have introduced a new menopause policy to support women working in the business. Our managers have all undertaken training on peri-menopause and menopause and, as part of our Women @ TD network, a Menopause support group has been set up.