Published 13th February 2006 by Constructing Excellence
In this aspect, organisations are invited to review how well they are set up to deliver excellent services to their clients (whether internal or external). Best Practice suppliers take a proactive role in building close relations with their clients and partners. By always focusing on delivering exactly what the client wants, they establish trusting interdependencies that can lead to greater continuity of work and growth.
Best Practice suppliers also keep a constant eye on eliminating waste from their processes and have a clear view on how they are distinguished in a highly competitive market. How well-developed are these activities in your company?
Filed in: External Relations